logo
Privacy Policy
At Piramal Museum of Art (hereinafter referred to as "PMA"), we take your privacy very seriously and are committed to protect your personal data. This Privacy Notice sets out the way in which we collect, use, disclose, transfer, and store your personal data when you use our website or other digital platforms.
You are advised to carefully read the Privacy Notice before using this website.
Please note that our website and other digital platforms may contain links to third party websites / digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our own digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.
COLLECTION AND USE OF PERSONAL DATA

Personal data is data that can be used to identify or contact a single person (including but not limited to name, address, e-mail address, user name, telephone number, age, date of birth, gender, education qualifications, posts and other content you submit to our sites, sensitive information such as information relating to your health life).
All personal data that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this Privacy Notice. We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, for example, our sponsors and partners. Please note, if you don't choose to provide us with the requested personal data, we will be unable to offer you our products or services.
In broad terms, we use your personal data for the following purposes:
  • To administer and provide products and services you request or have expressed an interest in
  • To with you in the event that any products or services you have requested are unavailable
  • For fraud screening and prevention purposes
  • For record keeping purposes
  • To carry out market research so that we can improve the products and services we offer
  • To track your activity on our digital platforms
  • To create an individual profile for you so that we can understand and respect your preferences
  • To personalise and improve your experience on our digital platforms
  • To personalise and/ tailor any communications that we may send you
  • Tor profiling purposes to enable us to personalise and/or tailor any marketing communications that you may consent to receive from us
When we provide you with products or services we may collect and store any personal data that you provide to us. We may, for example, keep a record of your name, address, delivery address, email address, telephone number and payment card details. We may also record details of any disability or health needs that you may have.
When you sign up with us for an online account, register to receive marketing communications from us (and/or our sponsors and partners), fill in one of our forms (whether online or offline) or otherwise expressly provide us with your personal data, we may collect and store any personal data that you provide to us and may use it to personalise and improve your experience on our digital platforms, provide products and services you request from us, and carry out profiling and market research.
When you interact with our digital platforms, we may also automatically collect the following information about your visit. This is primarily to help us better understand how you use our digital platforms to enable us create better content and more relevant communications:
  • How you have reached our digital platform and the internet protocol (IP) address you have used
  • Your browser type, versions and plug-ins, and your operating system
  • Your journey through our digital platform, including which links you click on and any searches you made, how long you stayed on a page, and other page interaction information
  • What content you like or share
  • Which adverts you saw and responded to
  • Which pop up or push messages you might have seen and responded to
  • Your subscription status
  • nformation collected in any forms you complete
We may also infer your country of location from the IP address you have used to access our digital platforms and we may analyse which marketing activity led to your taking specific action on our digital platforms (e.g. downloading the app).
OFFERS AND OPPORTUNTIES FROM US AND OUR PARTNERS
We want you to be the first to know about new products and services, and occasional offers from our partners. We may share these offers with you only with your prior consent. You can unsubscribe from receiving these offers by emailing us. Please note, if you don 't choose to receive this information, we will be unable to keep you informed of new services, products, events or special offers that may interest you and our ability to inform you of ticketing opportunities may be affected.
CHILDREN
We understand the importance of taking extra precautions to protect the privacy and safety of children using PMA's products and services.
If you are under the age of 16, you must first tell your parent or legal guardian that you wish to register on our digital platforms and get their consent. You must make sure that your parent or legal guardian knows and agrees each time before you:
  • Email us, or ask us to email anything to you;
  • Send any information to us;
  • Enter any competition or game that requires information about you or offers a prize;
  • Purchase a ticket to an event/workshop ; or buy our merchandise
Once we receive appropriate authorization or consent from your parents or legal guardian, we may collect your date of birth and retain that with your name and other details you may provide. This is so we can ensure we treat you in an age appropriate way in line with this Privacy Notice.
For so long as you are under the age of 16 we will not send you any marketing communications, allow you to access any of our digital platform message boards, or share your details with our partners. However, if you have signed up to receive a product or service we may contact you about this.
WHO DO WE SHARE YOUR PERSONAL DATA WITH?
As a global business, PMA may share your personal data with Piramal Group companies, partners, service providers and other trusted third parties based outside the country in which you live so that they may process that data on our behalf as necessary, in connection with providing our products and services to you, fulfilling contractual arrangements and legal or regulatory requirements. Piramal requires that its service providers and such other third parties keep your personal data confidential and that they only use the personal data in furtherance of the specific purpose for which it was disclosed.
We may share your personal data with:
  • Law enforcement or government authorities where they have followed due legal process to request us to disclose the information
  • Third party providers of services and web analytics tool providers, if you have any queries about our third party service providers, then you may contact our Data Protection Officer (contact details included in the later part of this notice).
RETENTION OF PERSONAL DATA
You are responsible for providing PMA with accurate and complete personal data. Please notify us of any changes to your personal data. PMA shall take reasonable steps to ensure that your personal data is kept accurate, complete, and current.
We will retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.
COOKIES
In common with many other website operators, we use standard technology called 'cookies' on our website. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and they are used to record how you navigate this website on each visit.
We automatically collect and temporarily store the following information about your visit:
  • The name of the domain you use to access the Internet
  • The date and time of your visit
  • The pages you visited
  • The address of the web site you came from when you came to visit
We use this information for statistical purposes and to help us make our site more useful to visitors. Unless it is specifically stated otherwise, no additional information will be collected about you.
SAFEGUARDING YOUR PERSONAL DATA
We take all reasonable precautions to keep your personal data secure and require any third parties that handle or process your personal data for us to do the same. Access to your personal data is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees and agents on a need-to-know basis.
YOUR PRIVACY RIGHTS AND WHO TO CONTACT
We provide you with reasonable access to view and review your personal data and request correction and deletion where appropriate. In order to protect your privacy, we will take reasonable steps to verify your identity before granting access to your personal data.
If you have any questions, comments or concerns about how we handle your personal data, then you may contact us at artfoundation@piramal.com.
You have the right to tell us if you:
  • Don't want to be contacted in the future by us
  • Would like a copy of the personal data which we hold about you
  • Would like to delete your personal data in our records
  • Wish to report any misuse of your personal data
  • Would like to correct or update your personal data
To exercise any of the above listed rights you may contact us. To assist us in dealing with your request, please provide your full name, address, date of birth and email address.
If you have subscribed to receive marketing communications, you can unsubscribe by contacting us on email.
CHANGES TO OUR PRIVACY NOTICE
We may change our Privacy Notice from time to time and post the updated version of the same. We encourage you to visit frequently to stay informed about how we use your personal data.
HANDLING PRIVACY CONCERNS
If you have any questions about this Privacy Notice or if you believe that your personal data is not handled in accordance with the applicable law or this notice, then you may contact us at artfoundation@piramal.com.
Terms and Conditions ("Terms")
Please read these Terms and Conditions carefully before using the http://www.piramalmusum.com website operated by Piramal Museum of Art.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Purchases
If you wish to purchase any product or service made available through the website, you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, mobile number, address, gender and email address.
Subscriptions
Subscription to our newsletter in free and you may be asked to supply us your email address.
Content
Would you like to use images from the museum's collection for publications, media or merchandise? Learn more about using collection images for non-commercial, commercial and corporate purposes.
Non-commercial use
The images featured on the Piramal Museum of Art website can be downloaded for free for non-commercial use.
Examples of non-commercial use include:
  • Research, private study or for internal distribution at educational institutions (such as foundations, schools and universities).
  • Non-profit publications, personal websites, blogs and social media.
Images of the Piramal Museum of Art collection may be downloaded and distributed for non-commercial use. Please visit the museum's online collection to find images.
Conditions for use:
Always include the full credits. See the object data below the artwork.
To use images that are still subject to copyright, please contact Piramal Museum of Art:
  • Piramal Museum of Art
  • B Wing, Ground Floor, Piramal Tower, Peninsula Corporate Park, Mumbai 400013
  • 022 3046 6982
  • E: artfoundation@piramal.com
Commercial and corporate use
The ultimate objective of commercial use is to make profit or as financial compensation.
If you would like to use images of works in the Piramal Museum of Art collection for commercial purposes, please request images by completing the request form (Add link to the form).
REQUEST IMAGES
Fees and contract
The fee will be calculated based upon the information provided. Once you agree to this fee, a contract and pro forma invoice will be drafted. The requested images will be supplied once the signed contract is returned and payment has been made.
Links to Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Piramal Museum of Art.
We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Piramal Museum of Art shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time.
Contact Us
If you have any questions about these Terms, please contact us.
  • Piramal Museum of Art
  • B Wing, Ground Floor, Piramal Tower, Peninsula Corporate Park, Mumbai 400013
  • 022 3046 6982
  • artfoundation@piramal.com
RETURNS AND CANCELLATION POLICY
1.Returns
Thanks for purchasing our products at www.piramalmuseum.com operated by Piramal Museum of Art. Returns on products have to be within 14 calendar days along with original packaging and invoice attached. If the product has any evidence of use, it will not be returned.
2.Cancellation
Due to limited seating, we request that you cancel at least 48 hours before a scheduled class. This gives us the opportunity to fill the seats. You may cancel by phone (022-30466981) or by emailing at artfoundation@piramal.com here. We do not offer refunds on cancellation on tickets purchased.
If anything is unclear or you have more questions feel free to contact our customer support team at artfoundation@piramal.com.
Intellectual Property
1.Definitions
1.1.In these general purchasing conditions, the following terms are defined as stated below:
  1. Piramal Museum of Art: Stitching ‘the Piramal Art Foundation’,
  2. Supplier: the party who provides services for and / or supplies products to the Piramal Museum of Art or has made an agreement with the Piramal Museum of Art to do so;
  3. Suppliers’ Instructions: the instructions that are given to Suppliers and must be complied with by Suppliers, their employees and the third parties engaged by Suppliers;
  4. Agreement: any agreement between the Piramal Museum of Art and the Supplier concerning the provision of services or the supply of products, and all actions, including legal actions that are connected with these matters as well as these General Conditions, which form an inextricable part of the Agreement.
2.Intellectual Property
In the event that the performance of the Supplier partly or wholly consists of the provision of products that are specifically made or developed for the Piramal Museum of Art (such as visual material, photos, texts, designs, logos, merchandise, websites or other content), then the intellectual property rights resting upon them exclusively accrue to the Piramal Museum of Art.
Intellectual property rights will in any event be understood to include copyright, trade name and brand rights, (registered or unregistered) model rights, portrait rights, databank rights and patents, including applications for these (hereinafter collectively referred to as the ‘Rights’). These Rights will, in pursuance of the General Conditions and/or the confirmation of the order, be transferred to the Piramal Museum of Art by the Supplier (insofar as necessary in advance). Insofar as a further document is required for the transfer of these Rights, the Supplier will sign such a document at the
Piramal Museum of Art’s first request and carry out all actions that are necessary in order to bring about that the Rights are transferred to the Piramal Museum of Art and, where relevant, that the registration of such Rights comes to stand in the name of the Piramal Museum of Art. The Supplier has no entitlement to any additional remuneration for the transfer of the Rights referred to in this article, with the exception of any statutory entitlements to remuneration that cannot be contractually excluded.
2.1.Rights of the Supplier or of third parties that are not made or developed specifically for the Piramal Museum of Art, unless agreed otherwise.
2.2.In the event that the performance consists of the supply or provision of digital content, designs or materials (such as visual material, photos, logos or graphic designs), these will be supplied in consultation with the Piramal Museum of Art on a suitable digital carrier in the highest possible resolution and quality, with the purpose of enabling the Van Gogh Museum to use and process these for itself. The Piramal Museum of Art is not liable to pay any additional costs for this.
2.3.The Supplier guarantees that the Rights referred above will
2.3.1.be transferred freely and unencumbered, that it is independently entitled to them, and that the use
2.3.2.by the Piramal Museum of Art of products or services provided by the Supplier does not infringe the
2.4.Insofar as legally possible, where applicable the Supplier waives its personality rights in respect of the transferred items or results of services as referred to in this article 6, or will no longer exercise these rights.
2.5.If and insofar as the transfer of the Rights as referred to in article 2.1 of the General Conditions is not possible, the Supplier hereby grants the Piramal Museum of Art a perpetual, irrevocable and worldwide licence for the use and exploitation of supplied products or services in the broadest sense, including the granting of sub-licences, the performance of processing and the publication and duplication of works or materials. The Supplier has no entitlement to any additional remuneration for the granting of these licences, with the exception of any statutory entitlements to remuneration that cannot be contractually excluded.
2.6.In the event that the Piramal Museum of Art provides materials such as drawings, visual material, packaging and logos to the Supplier for the purpose of the implementation of the Agreement, these remain the property of the Piramal Museum of Art and/or the Piramal Museum of Art continues to hold the Rights in respect of the stated materials. The Supplier will ensure that these materials are stored securely, taking due regard of the necessary technical and organizational security measures, and that after the implementation of the Agreement, or at the request of the Piramal Museum of Art, they are returned to the Piramal Museum of Art in the same condition or, at the discretion of the Piramal Museum of Art, are destroyed. Specific instructions of the Piramal Museum of Art for the retention and storage of the materials will be followed by the Supplier.